FAQs
Answers to frequently asked questions.
19 articles
Where and when are the auctions held?
Are the auctions open to the public?
Do I need to register to bid online?
Can I pick up my car the same day?
Where are your cars from?
Are there any warranties on my purchase?
What are "Star Lots" and how do they work?
What is a Green Light?
When will I receive my refund?
Does my deposit count toward my purchase?
Where can I see auction inventory?
What happens after I win a lot?
When can I speak with a team member?
When can I request my deposit refund?
When can I make an offer?
How do I view a previous auction?
Why did the auctioneer decline my bid?
Can I pay for my auction online?
What does it mean that a car “runs”?